Customer Information

Contact Us

We can be contacted either by telephone on 0191 2709894 or by email at sales@showermania.co.uk

Shipping & Delivery

 

We deliver the vast majority of products within 3 to 10 working days. Special order products may take longer according to the manufacturer and palletised deliveries for larger orders will be in the region of 5 to 7 working days. In all cases where delivery would take longer than our standard delivery time of 3 to 10 working days, we will contact you to give an estimated delivery time.. We provide free delivery to most UK postcodes. If you live outside the free delivery area, shipping will be calculated at the checkout page. Please note that this rate applies to a single parcel up to 20Kg in weight. Large and bulky items must be palletised and will incur extra delivery charges. These charges can be substantial to offshore locations. Please ring us to discuss delivery if you live outside of the free delivery area or overseas.

At times some items do become out of stock and in this case we would inform you of the projected delivery date. Some items are special order items and these can take up to 14 working days to delivery. We highly recommend that you do not book any tradesmen until the goods are in your possesion Most of our deliveries are carried out by UK Mail. Large heavy objects such as combi boilers are palletised and shipped via Uk Pallets.

Privacy & Security

 

We respect your privacy, our payments are taken on the servers of Payment sense which are 100% encrypted. The site is PCI DSS compliant.

We never divulge your details to any third party

Returns & Replacements

 

Please see our returns policy in our terms and conditions page before returning anything to us. Once a return is agreed you may return it to us at,

Showermania Ltd
Unit 5D Humshaugh Close
North Tyne Industrial Estate
Whitley Road
Newcastle on Tyne
NE12 9SZ
0191 2709894